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Designing for Humans: How to Create a Delightful Customer Experience? | Training-Led Growth

Designing for Humans: How to Create a Delightful Customer Experience? | Training-Led Growth In this video, Joe sits with Richard Bandfield, VP Design Transformation at Invision, to discuss the power of designing for humans in order to create a delightful customer experience. What's the link with Training-Led Growth? It's all about creating product fans and experts at scale!

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